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ACCESSIBILITY STATEMENT

This statement was last updated on 14/06/2026.

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Direct Pet Products is committed to ensuring that our website, www.directpetproducts.com, is accessible to all individuals, including people with disabilities. We believe every visitor should be able to navigate our site with ease and enjoy our products and services without barriers.

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Our website has been designed and reviewed in accordance with WCAG 2.1 Level AA guidelines. We regularly monitor, test and improve our accessibility features to maintain an inclusive experience for all users.

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We aim to ensure compatibility with major browsers (Chrome, Safari, Firefox, Edge) and assistive technologies such as screen readers, voice‑navigation tools, and screen magnifiers.

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While we strive for full accessibility, some third‑party content or integrations may not fully meet WCAG standards. We are actively reviewing these areas and working toward improvements.

What Web Accessibility Means

Web accessibility ensures that all people — regardless of ability, disability, or the technology they use — can access, understand and interact with online content.

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This includes support for users who rely on:

  • Screen readers

  • Keyboard navigation

  • Voice control software

  • Screen magnifiers

  • High‑contrast or reduced‑motion settings

  • Alternative input devices
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Accessible design benefits everyone by improving clarity, usability and overall user experience.

Accessibility Adjustments on Our site

To support an inclusive browsing experience, we have implemented the following accessibility features across our website:

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  • Use of accessibility tools to identify and resolve potential issues

  • Configured site language settings for assistive technologies

  • Logical content order across all pages

  • Clear and consistent heading structure

  • Alternative text for all images

  • Sufficient colour contrast for readability

  • Reduced unnecessary motion and animations

  • Accessible multimedia content

  • Keyboard‑friendly navigation

  • Semantic HTML and ARIA labels where appropriate

  • Responsive design for mobile, tablet and desktop
     

We continue to audit and update these features as our website evolves.

Requests, issues, and suggestions

If you experience any difficulty accessing content on our website, or if you have suggestions to help us improve accessibility, we want to hear from you.

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You can contact us via:

đź“§ info@directpetproducts.com.au đź“„ Contact Page on our website

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We aim to respond to all accessibility‑related enquiries within one business day. If needed, we can also provide product information or assistance in alternative formats upon request.

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